Contact Us
What can we do to help?
Just say the word.
Interested in a Policy?
Our experienced Life Insurance Professionals will help you choose a policy that fits your needs and budget. Call 800-650-4391 Monday to Friday, 8:00 a.m. to 8:00 p.m. ET.
Current SBLI Customers
SBLI’s Customer Service hours are Monday – Friday, 8:00 a.m. to 6:00 p.m., Eastern Time. Contact Customer Service at 800-694-7254.
Please note that our offices are open to in-person appointments. The hours are Monday – Thursday, 8:30 a.m. to 4:00 p.m., and Friday, 8:30 a.m. to 12:00 p.m. (Masks or face coverings are recommended for in-person visits.)
Make a payment:
For your convenience, you can access general policy information and make payments by logging in to my.sbli.com, or make your payment online without logging in. You can also make a payment by using our automated phone system at 800-694-7254. Currently, only premium payments on active policies are available to pay online or by our automated phone system.
Fax:
781-994-4240
Email:
customerservice@sbli.com
For payments by mail:
SBLI
P.O. Box 55249
Boston, MA 02205-5249
For overnight mail:
SBLI
1 Linscott Road
Woburn, MA 01801
For general mail:
SBLI
P.O. Box 4046
Woburn, MA 01888
To send mail to our corporate headquarters:
SBLI
1 Linscott Road
Woburn, MA 01801
23-4372 12/23